While the car itself met my expectations, my experience at the counter was disappointing. The representative added services like Loss Damage Waiver (LDW) and Additional Liability Insurance (ALI) without my consent or explanation. This resulted in unexpected charges that I only noticed later. Transparency at the counter needs significant improvement to ensure customers are fully informed about what they are signing.

Überprüft: 16 Dez, 2024

Leider nicht das Auto erhalten das wir erwartet haben Aber Größe war in Ordnung

Überprüft: 21 Jnl, 2022

Schön war es, dass wir uns ein Auto aussuchen konnten. Das Fahrzeug hstte eine geringe Laufleistung.

Überprüft: 3 Sep, 2023

I had to buy extra coverage to get the vehicle. Even your phone support couldn’t change the situation or wave the fees. I did not receive a bill or receipt with the charges on it from easirent so have no means of challenging the charge.

Überprüft: 19 Aug, 2022

No flexibility to Change without additional money the drop off station in the Same City

Überprüft: 20 Apr, 2022